Collegiate Student Grievance Redressal Committee (CSGRC)
Grievance Redressal Committee addresses all student and parent grievances. The Cell has to maintain a conducive and unprejudiced educational environment where complaints of students and parents are redressed. All complaints are addressed by the Grievance Redressal Committee and a report is submitted to Executive Committee
The complaint management mechanism is carried out at three levels in the Institution:
Departmental Grievance Redressal Committee (DGRC)
A complaint by an aggrieved student relating to a Department shall be addressed to the Departmental Grievance Redressal Committee (DGRC) constituted at the level of the Department, as the case may be, and with the following composition, namely
In considering the grievances before it, the DGRC shall follow principles of natural justice and shall upload its report with recommendations, if any, to the online grievance portal (EduAlberts), within a period of 10 working days from the date of receipt of the complaint.
Collegiate Student Grievance Redressal Committee (CSGRC)
A complaint from an aggrieved student relating to the College shall be addressed to the College Grievance Redressal Committee (CGRC), with the following composition, namely:
Student representative nominated by Principal based on merits in academic/sports/co-curricular activities-Special invitee
Quorum: The quorum for the meeting including the Chairperson, but excluding the special invitee, shall be four. In considering the grievances before it, the CGRC shall follow the principles of natural justice and shall upload its report with recommendations to the Online Grievance Portal.
Procedure for redressal of Grievance by the Grievance Redressal Committee
Members
Chairman | : | Dr. Joseph Justin Rebello |
Three senior members of teaching faculty nominated by Principal – Members | 1. | Dr. Sajeesh T. H. |
2. | Dr. Retina Cleetus | |
3. | Dr. Geo Jose Fernandez | |
Student representative nominated by Principal Based on merits in academic/sports/co-curricular activities – Special Invitee | : | Mr. William Charles |